What we do
Patient, personalized tech support for seniors
We provide hands-on help at your pace, on your own device. Private lessons and troubleshooting sessions designed to help you learn what you want — without the stress. In-person or online.
What you’ll get
Step-by-step instruction using your phone, tablet, or computer
Clear explanations without the jargon
Practical tips you can remember and use right away
Printed or digital guides for easy reference
Who we serve
Older adults who want to stay connected
Anyone feeling overwhelmed by technology
Families looking for trustworthy help for parents or grandparents
Community groups, senior centres, and retirement residences
Examples of what we can cover
Using your smartphone, tablet, or computer
Sending emails and messages
Video calling with Zoom, FaceTime, or WhatsApp
Organizing photos and files
Safe online shopping and banking
Avoiding scams and protecting your privacy
Managing apps and passwords
Support we offer
Silver Wizard In-Home
Tech Support
Step-by-step guidance at your home or a nearby community space
Lessons tailored to your goals and comfort level
Hands-on practice using your own devices (smartphone, tablet, or computer)
Silver Wizard Care+
Remote Tech Support
Easy, friendly sessions over Zoom, FaceTime, or Phone
Remote troubleshooting and training for common tech issues
Ideal for quick questions, app tutorials, or device setup help
Silver Wizard Events &
Tech Support Clinics
Drop in anytime for quick tech help or to ask a question, no appointment needed
Conveniently hosted at your local shopping mall, community centre, retirement home, and more
Free and friendly support at no cost
Learn together and make it fun.
Group sessions are ideal for friends, couples, or families who want to learn at the same time.
Group rates available on request. Contact us today.
How it works
Let’s make technology simple, safe, and stress-free — together.
Book your free consultation today and take the first step toward digital confidence.
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Your journey starts with a quick, friendly chat.
We’ll talk about your goals, challenges, and the devices you use — whether it’s a smartphone, tablet, or computer.
This helps us understand what kind of support will work best for you.
Book your free consultation here.
What we’ll discuss:
What you’d like to learn or improve
Any issues you’re currently facing
Your comfort level with technology
Whether you prefer in-person or virtual support
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After your consultation, we’ll recommend the best option for your needs:
In-Person 1-on-1 Session – hands-on help at home or a community space
Remote Support – easy remote guidance through Zoom, FaceTime, or phone
Small Group Session – learn together with friends or family
You decide what’s most comfortable and convenient.
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Here’s where the fun begins!
Each session is tailored just for you — based on what you want to learn or the problem you need to solve.
During your session, we’ll:
Work step-by-step using your own device
Go at your pace — no rushing, no tech jargon
Answer questions as they come up
Provide simple notes or checklists you can keep
Examples of what you might learn:
How to use email, text, and video calls
Managing apps, photos, and passwords
Shopping or banking online safely
Avoiding scams and protecting privacy
Most sessions last 60 minutes, but we adjust to your comfort level.
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Our goal isn’t just to fix the problem — it’s to help you feel comfortable and confident using your device on your own.
We’ll:
Review what you learned
Suggest easy next steps
Provide printed or digital guides to refer back to
Offer follow-up support when needed
You’ll walk away feeling more capable — and maybe even excited to explore more.
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Learning never stops, and neither does our support.
We offer follow-up sessions and ongoing learning plans so you can keep your skills fresh and your devices running smoothly.
Choose from:
Regular check-ins for troubleshooting or updates
New lessons to explore more apps and tools
Refresher sessions for continued confidence
We’re here for the long run — as your trusted digital companion.
FAQs
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Our services are designed especially for older adults who want to feel more confident using technology — whether it’s a smartphone, tablet, or computer.
We also work with families and community groups who want to support seniors in becoming more comfortable online.
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Absolutely! You can begin little or no experience — that’s exactly why we’re here.
We go at your pace, explain things clearly, and never use confusing jargon. Every session is patient, supportive, and completely judgment-free.
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We can help with almost anything tech-related, including:
Setting up and learning to use your phone, tablet, or computer
Sending emails, texts, and video calls (Zoom, FaceTime, WhatsApp, etc.)
Managing photos, apps, and passwords
Shopping or banking online safely
Avoiding scams and protecting your privacy
Fixing common device issues or setup problems
If it involves technology, we can help!
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Yes! We offer in-person one-on-one sessions at your home or a nearby community space (within the Greater Toronto Area).
If you live outside the area or prefer remote learning, we also offer virtual sessions via Zoom or phone.
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Each session typically lasts 60 minutes, but we can adjust the length to your comfort level.
Some clients prefer shorter sessions at first and build up as they gain confidence.
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Yes — and that’s the best way to learn!
We work directly on your own device (smartphone, tablet, or computer), so you can practice and feel comfortable using it after the session.
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Of course! We often teach couples, friends, or family members together. Learning with someone else can make it easier and more enjoyable.
We also offer small group sessions for community groups or senior centres.
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Our pricing depends on the session type (in-person, virtual, or group).
We’ll go over all the details during your free consultation, so you’ll know exactly what to expect — no surprises.
We also offer multi-session packages for ongoing learning or support.
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That’s perfectly normal!
We provide printed or digital notes after each session and can schedule follow-up lessons for review or practice.
Repetition and patience are key — we’ll go over things as many times as you need.
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Yes — we take your privacy and security very seriously.
We don't handle any sensitive personal information such as passwords, banking details, or private identification. In most cases, we’ll guide you on how to enter or manage this information yourself so you remain in full control of your device.
We’ll also teach you how to spot scams and protect your personal information online.