How it works

Let’s make technology simple, safe, and stress-free — together.

Book your free consultation today and take the first step toward digital confidence.

  • Your journey starts with a quick, friendly chat.

    We’ll talk about your goals, challenges, and the devices you use — whether it’s a smartphone, tablet, or computer.

    This helps us understand what kind of support will work best for you.

    Book your free consultation here.

    What we’ll discuss:

    • What you’d like to learn or improve

    • Any issues you’re currently facing

    • Your comfort level with technology

    • Whether you prefer in-person or virtual support

  • After your consultation, we’ll recommend the best option for your needs:

    • In-Person 1-on-1 Session – hands-on help at home or a community space

    • Virtual Support – easy remote guidance through Zoom or phone

    • Small Group Session – learn together with friends or family

    You decide what’s most comfortable and convenient.

  • Here’s where the fun begins!

    Each session is tailored just for you — based on what you want to learn or the problem you need to solve.

    During your session, we’ll:

    • Work step-by-step using your own device

    • Go at your pace — no rushing, no tech jargon

    • Answer questions as they come up

    • Provide simple notes or checklists you can keep

    Examples of what you might learn:

    • How to use email, text, and video calls

    • Managing apps, photos, and passwords

    • Shopping or banking online safely

    • Avoiding scams and protecting privacy

    Most sessions last 60 minutes, but we adjust to your comfort level.

  • Our goal isn’t just to fix the problem — it’s to help you feel comfortable and confident using your device on your own.

    We’ll:

    • Review what you learned

    • Suggest easy next steps

    • Provide printed or digital guides to refer back to

    • Offer follow-up support when needed

    You’ll walk away feeling more capable — and maybe even excited to explore more.

  • Learning never stops, and neither does our support.

    We offer follow-up sessions and ongoing learning plans so you can keep your skills fresh and your devices running smoothly.

    Choose from:

    • Regular check-ins for troubleshooting or updates

    • New lessons to explore more apps and tools

    • Refresher sessions for continued confidence

    We’re here for the long run — as your trusted digital companion.

Book now

FAQs

  • Our services are designed especially for older adults who want to feel more confident using technology — whether it’s a smartphone, tablet, or computer.

    We also work with families and community groups who want to support seniors in becoming more comfortable online.

  • Absolutely! You can begin little or no experience — that’s exactly why we’re here.

    We go at your pace, explain things clearly, and never use confusing jargon. Every session is patient, supportive, and completely judgment-free.

  • We can help with almost anything tech-related, including:

    • Setting up and learning to use your phone, tablet, or computer

    • Sending emails, texts, and video calls (Zoom, FaceTime, WhatsApp, etc.)

    • Managing photos, apps, and passwords

    • Shopping or banking online safely

    • Avoiding scams and protecting your privacy

    • Fixing common device issues or setup problems

    If it involves technology, we can help!

  • Yes! We offer in-person one-on-one sessions at your home or a nearby community space (within the Greater Toronto Area).

    If you live outside the area or prefer remote learning, we also offer virtual sessions via Zoom or phone.

  • Each session typically lasts 60 minutes, but we can adjust the length to your comfort level.

    Some clients prefer shorter sessions at first and build up as they gain confidence.

  • Yes — and that’s the best way to learn!

    We work directly on your own device (smartphone, tablet, or computer), so you can practice and feel comfortable using it after the session.

  • Of course! We often teach couples, friends, or family members together. Learning with someone else can make it easier and more enjoyable.

    We also offer small group sessions for community groups or senior centres.

  • Our pricing depends on the session type (in-person, virtual, or group).

    We’ll go over all the details during your free consultation, so you’ll know exactly what to expect — no surprises.

    We also offer multi-session packages for ongoing learning or support.

  • That’s perfectly normal!

    We provide printed or digital notes after each session and can schedule follow-up lessons for review or practice.

    Repetition and patience are key — we’ll go over things as many times as you need.

  • Yes — we take your privacy and security very seriously.

    We never access your accounts without your permission, and all virtual sessions use secure, private connections.

    We’ll also teach you how to spot scams and protect your personal information online.